Privacy Policy
Effective Date: April 23, 2025
Website: mobilecarcare.com
Mobile Car Care values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you use our services or visit our website.
Information We Collect
We collect the following types of information when you interact with Mobile Car Care:
- Personal Information: Name, phone number, email address, physical address, and vehicle details provided during booking, account creation, or subscription.
- Payment Information: Billing address and payment method (processed securely through third-party payment processors).
- Usage Information: Information about how you use our website or mobile services, such as your IP address, browser type, access times, and pages visited.
- Location Information: Location data to schedule services and dispatch technicians.
- Vehicle Information: We retain a variety of history on the vehicle(s) under subscription, including inspection records, maintenance history, and diagnostic results. This information may be shared with others within our company and with our MCC-certified repair and service providers to facilitate services and improve your experience.
- Communication Information: Details of communication with our support team.
How We Use Your Information
We use your information to:
- Provide, schedule, and complete vehicle inspection services.
- Communicate with you about your appointments, subscription status, or service updates.
- Improve our website functionality and customer experience.
- Process payments and manage billing.
- Send occasional promotional or informational emails (opt-out available).
- Comply with legal obligations and prevent fraud.
How We Share Your Information
Mobile Car Care does not sell your personal information to third parties.
We may share limited information with carefully selected third-party service providers under the following conditions:
- Service Enhancements: To facilitate appointment booking, payment processing, customer communications, or roadside assistance coordination.
- Business Operations: With technology partners who help maintain and improve our website and customer experience.
- Legal Compliance: If required to comply with legal obligations, court orders, or enforce our terms of service.
- Business Transfers: In the event of a merger, sale or acquisition, your information may be transferred to the new owner
All third-party partners are contractually required to use your data only for the purposes explicitly outlined and are prohibited from reselling or misusing your information.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies on our website to improve functionality and analyze usage patterns. You can modify your browser settings to refuse cookies, though this may impact your experience on our website.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, or alteration. While no system is completely secure, we continuously update our practices to maintain data protection.
Your Choices and Rights
You have the right to:
- Access or update your personal information.
- Opt out of marketing communications at any time.
- Request that we delete your personal data, subject to legal or operational retention requirements.
To exercise these rights, contact us at: [email protected]
Third-Party Links
Our services may include links to third-party websites. We may earn fees or commissions from these third parties when you click on links or make purchases through them. We are not responsible for the privacy practices or content of these external sites.
Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We will notify you of any significant changes by updating the effective date and posting a notice on our website.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Mobile Car Care
Website: mobilecarcare.com
Email: [email protected]
Phone: 702-329-8424
